Vertafore Customer Support

HOW TO GET HELP

1. Sign in on the customer login page to create a support case in FOCUS. Do you need help logging in? Click here for login troubleshooting.
2. Call 800.456.7895 to create a case using the interactive voice recording. Remember to have your seven digit customer ID and problem type ready.
3. Fax a support request to 866.527.9451

Additional customer support information

HELP FOR OTHER VERTAFORE SOLUTIONS

InStar customer support
Call:  888.425.1088
E-mail:  info@instarcorp.com

BenefitPoint customer support
Call: 888.817.6468 (81-POINT)
E-mail:  customersupport@benefitpoint.com

PL Rating customer support
Call: 800.634.RATE (7283)
E-mail: ratingsupport@silverplume.com

Vertafore carrier support
Call:  866.877.9110
E-mail:  carriersupport@amsservices.com

CBDDoc customer support

Call: 888.642.2234

ImageRight customer support

Call: 770.860.0838

E-mail: techsupport@imageright.com

Sircon customer support

Call: 877-876-4430 (main number)